Privacy policy

Privacy Policy

January 1st, 2024

At Emma Charbonneau Photography, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using this website, you agree to the terms of this Privacy Policy. Please review it carefully.

1. Collection of Personal Information

We collect personal information from you when you voluntarily provide it to us, such as when you:

  • Fill out a contact form or inquiry.

  • Subscribe to newsletters or updates.

  • Make a booking or place an order for photography services.

  • Communicate with us via email or phone.

The personal information we may collect includes, but is not limited to:

  • Your name.

  • Email address.

  • Phone number.

  • Billing and shipping address (for bookings or purchases).

  • Any other personal details you voluntarily provide.

We also collect non-personal information, such as your browser type, IP address, and how you interact with our website. This information is collected automatically to help us improve the user experience.

2. Use and Processing of Collected Information

The personal information we collect is used to:

  • Provide the services you have requested (e.g., bookings, photoshoots, or orders).

  • Respond to your inquiries and communications.

  • Improve the content and functionality of our website.

  • Send newsletters or updates, if you have opted in.

  • Process payments and send invoices for your purchases or bookings.

We only process your personal information for these legitimate purposes and with your consent, unless otherwise required by law.

3. Disclosure of Information

We respect your privacy and will not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, website hosts, or email service providers. These parties are bound by confidentiality agreements and only use your information for the purpose of providing the requested services.

  • Legal Compliance: If required by law or if we believe in good faith that disclosure is necessary to protect our rights, comply with legal obligations, or prevent fraud, we may disclose your personal information.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, track usage statistics, and personalize your experience. The types of cookies we use include:

  • Essential Cookies: Necessary for the operation of our website.

  • Analytics Cookies: Used to collect information about how visitors interact with our website, such as page views and traffic sources.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of our website.

5. Data Analytics

We use third-party data analytics tools, such as Google Analytics, to better understand how visitors interact with our website. These tools collect non-personal information about your browsing habits, such as pages visited, time spent on the site, and referring websites.

Google Analytics uses cookies to track your interactions. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on. The data collected is used solely for improving the website's performance and user experience.

6. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure methods for transmitting sensitive information (such as payment details), and access to personal information is restricted to authorized personnel only. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access and request copies of your personal information.

  • Correct or update your personal information.

  • Request the deletion of your personal information (where applicable by law).

  • Withdraw your consent to the processing of your personal data.

To exercise these rights, please contact us using the details provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to review this Privacy Policy periodically to stay informed of any updates.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Emma Charbonneau Photography
Ottawa, Ontario
Email: emmacharbonneauphotography@gmail.com
Phone: 613-850-2163